Shipping policy

Processing and production
LakeBlankets products are made to order. Production begins after the order is accepted. Most orders require approximately 2–7 business days for production before shipment. Production times may be longer during holidays, severe weather, or periods of unusually high demand.

Shipping destinations
We currently ship to addresses in the United States through the shipping services available at checkout. We do not ship to P.O. boxes when the selected carrier or product cannot support them.

Shipping charges
Available shipping methods, charges, and estimated delivery dates are displayed at checkout before payment. Promotional free-shipping offers apply only when the order meets the stated requirements.

Delivery estimates
Delivery estimates begin after production is complete and are not guaranteed. Orders may be produced or shipped in separate packages. Tracking information is emailed when it becomes available.

Address accuracy
Customers are responsible for providing a complete and accurate shipping address. Contact us immediately through the Contact Us page if an address needs correction. Once production or shipment begins, changes may not be possible.

Delays, loss, and damage
Carrier delays can occur after an order leaves the production facility. If tracking shows no movement for an extended period, or if an order arrives damaged or incorrect, contact us through the Contact Us page with the order number and relevant photographs. We will investigate and provide an appropriate replacement or refund when the issue is confirmed.

Delivered but missing packages
If tracking shows delivered but the package cannot be located, check the delivery area, household members, neighbors, and the carrier. Then contact us promptly so we can assist with a carrier investigation.